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Authorized Factory Service Provider

  • National and local solution for customer warranty repairs.

Parts Fulfilment

  • Including customer service, warehousing and distribution.

Parts Harvesting, Asset Recovery and E-waste program

  • Sub-assembly and components are harvested reducing repair costs, assisting with part retention and maximizing asset recovery. E-waste program insures environmental safe disposal of electronic waste and positive revenue stream.

Warranty Exchange Programs

  • Facilitate entire process for warranty exchanges including customer support.

Original Manufacturer Equipment (OEM) Recovery

  • We work directly with the OEM’s insuring that our customers participate in any warranty terms associated with their third party products.

Quality Assurance Evaluation and Reporting

  • Provide extensive analysis of product identifying common part failures, safety issues and product improvements. Customizable reporting defined by customer.

Recall and Retrofit Operations

  • Rapid response and short turn-around times for manufacturers and bulk retail programs.

Reverse Logistics and Refurbishing

  • An end to end solution for customer returns including validating and issuing credit as well as refurbishing/repackaging. We will also purchase customer returns upon receipt.

Global Distribution

  • We have extensive, mature global distribution channels for refurbished and end of life product which allows our customers to decide which markets their products are sold.

IT/Network Support

  • Provide a comprehensive suite of IT managed services, IT outsourcing and IT support for small to medium sized businesses.

Vendor Direct Sales

  • We have direct relationships with some of the largest retailers providing additional sales channels to our customers.

Products We Service

Security Product / Electronic Article Surveillance (RFID)

  • Digital Video Recorders
  • PTZ and fixed cameras
  • Monitors
  • Controllers
  • Matrix Systems
  • Switches
  • Door Controllers
  • Access Control Readers
  • Input/Output Modules
  • Detection Systems
  • Deactivators
  • EAS Pedestals and Antennas

Consumer Product

  • LED, LCD and Plasma Display
  • Digital Still Cameras
  • Digital Video Cameras
  • Small Appliances â�� Microwaves, Vacuums, Coffee Makers, Toasters, Mixers etc.
  • Audio â�� home theatre systems, amplifiers, portable audio, docking devices
  • Personal Computers, Laptops, Tablets
  • White Goods â�� ranges, refrigerators, dishwashers, washer, dryers