Services

Authorized Factory Service Provider

• National and local solution for customer warranty repairs.

Parts Fulfilment

• Including customer service, warehousing and distribution.

Parts Harvesting, Asset Recovery and E-waste program

• Sub-assembly and components are harvested reducing repair costs, assisting with part retention and maximizing asset recovery. E-waste program insures environmental safe disposal of electronic waste and positive revenue stream.

Warranty Exchange Programs

• Facilitate entire process for warranty exchanges including customer support.

Original Manufacturer Equipment (OEM) Recovery

• We work directly with the OEM’s insuring that our customers participate in any warranty terms associated with their third party products.

Quality Assurance Evaluation and Reporting

• Provide extensive analysis of product identifying common part failures, safety issues and product improvements. Customizable reporting defined by customer.

Recall and Retrofit Operations

• Rapid response and short turn-around times for manufacturers and bulk retail programs.

Reverse Logistics and Refurbishing

• An end to end solution for customer returns including validating and issuing credit as well as refurbishing/repackaging. We will also purchase customer returns upon receipt.

Global Distribution

• We have extensive, mature global distribution channels for refurbished and end of life product which allows our customers to decide which markets their products are sold.

IT/Network Support

• Provide a comprehensive suite of IT managed services, IT outsourcing and IT support for small to medium sized businesses.

Vendor Direct Sales

• We have direct relationships with some of the largest retailers providing additional sales channels to our customers.

Products We Service